Last Updated Nov 24, 2023
Clueinit LTD. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by email, phone or any other channel. You are also encouraged to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Application after the date of the revised Privacy Notice, you consent to and accept the changes in the revised Privacy Policy.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments which may also collect and use data about you. We are not responsible for of the privacy practices or the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content you use, and includes:
Personal Data
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when using the Application. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and accessible to anyone who accesses the Application.
Derivative Data and Usage Information
Information we automatically collect when you access the Application, including generic information about your visit to the Application, including IP address, protocol and sequence information, operating system and platform, device type, and device identifiers, and interactive information such as your interaction with the Application, including liking, re-blogging, or replying to a post.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. All financial information is stored by our payment processor, Stripe, and Authorize.net, Apple App Store, and Google Checkout, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Data from Social Networks
User information from social networking sites, such as Facebook, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.
Geo-Location Information
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions to your geolocation information, you may do so in your device’s settings.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s camera, and other features. If you wish to change our access or permissions to these features, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
Push Notification
We may request to send you push notifications regarding your account or the Application. If you wish to opt- out from receiving these types of communications, you may turn them off in your device’s settings.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with an efficient and customized experience. Specifically, we may use information collected via the Application to:
● Compile anonymous statistical data and analysis for use internally or with third parties.● Create and manage your account.● Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding the Application to you.● Email you regarding your account or order.● Enable user-to-user communications.● Increase the efficiency and operation of the Application.● Monitor and analyze usage and trends to improve your experience with the Application.● Notify you of updates to the Application.● Offer new products, services, mobile applications, and/or recommendations to you.● Perform other business activities as needed.● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.● Process payments and refunds.● Request feedback and contact you about your use of the Application.● Resolve disputes and troubleshoot problems.● Respond to product and customer service requests.● Send you a newsletter.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interaction with Others
If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings
When you post comments, contributions or other content to the Application, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to joint offer you certain products, services or promotions. We may also share you information with our business partners for said business partners to market to you directly.
Social Media Contacts
If you connect to the Application through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity. To limit who can see your social media activity, you may change the settings in your social media account.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for their marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You agree and consent to such transfers of your information in connection with any of the above described proceedings.
TRACKING TECHNOLOGIES Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an inpidual basis.
Website Analytics
We may also partner with selected third-party vendors, such as Flurry Analytics, Google Analytics, Kissmetrics, Mixpanel, to allow tracking technologies and remarketing services on the Application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Application, determine the popularity of certain content, and better understand online activity. By accessing the Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly for responses to your questions. If you do not want any information to be collected and used by tracking technologies.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
GOOGLE MAPS
This mobile application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at anytime by going into the devices permission settings and turning off location for PalmAgent. We use information about location in conjunction with data from other data providers.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 18. This Application is not intended for use by anyone under the age of 18. If you become aware of any data we have collected from children under age 18 please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will not respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION Account Information
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided or logging into user account settings and updating the user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. Some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
CATEGORIES OF INFORMATION COLLECTED
We generally collects the following categories of Personal Information from you:
● Identifiers such as name, address, telephone number, IP address and email address
● Geolocation data
WE COLLECT THIS INFORMATION FOR THE FOLLOWING PURPOSES
● To provide products and services to you or in connection with a transaction involving you ● To improve products and services ● To comply with legal obligations ● To protect against fraudulent or illegal activity ● To communicate with you about our affiliates ● To maintain an account with us or our affiliates ● To provide, support, personalize, and develop our Websites ● To comply with the requirements of the California Consumer Protection Act
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Clueinit LTD, 34 Barker road, Chertsey - KT16 9HX